At My Local Convention, the Access team made a big push toward improving microphone usage this year. This is separate from things we normally do such as marking off chairs for lip readers. Below are revised documents that I wrote to the concom, arguing for an investment in this cause.
I. Hearing impairment is common.
“According to the US Dept of Health and Human Services 1990 and 1991 Health Interview Surveys, approximately 20 million persons, or 8.6 percent of the total U.S. population 3 years and older, were reported to have hearing problems.
“The elderly were more likely than any other age group to have hearing problems (Figure 1). Persons 65 years and older are eight times more likely to have hearing impairment than persons ages 18-34 (i.e., 3.4 percent of the population ages 18-34 have hearing impairment, compared to 29.1 percent of the population 65 and older).”
Therefore: Hearing impairment is likely to be common at our event.
II. Microphones benefit everyone, thus are an element of universal design.
Hearing is difficult in noisy, crowded situations such as cons, even for those who do not have hearing loss. Factors such as sinus problems can temporarily affect hearing. Mics also benefit those with attention difficulties.
Mics save speakers from having to strain their voices or having to shout. They are a confidence builder for people– they help teach people to value their own voice. It is a professional asset to know how to use a mic properly.
III. Like other aspects of our con: Having good access for hearing will create an environment that will attract people to us; having bad access for hearing will create complaints and disappointed people.
In short: We all benefit from having better microphone usage at our event.
IV. Known barriers and difficulties:
–Mics are expensive
–Cords get in the way and knock things over such as the water glasses. (Proposed solution: cup holders)
–People don’t like using mics or don’t know how to use them well
–Mods don’t always repeat audience questions/comments
–Smaller programming rooms don’t have mics (aren’t wired for them.)
–Write on back of name tents: “PLEASE USE THE MICS”. Name tents sit in front of every panelist.
–Create signs, tape to each panel table to remind people to use the mics. We borrowed the word “Sonorous!” which is the voice-amplification spell from Harry Potter for these signs (we’re a science fiction convention.) The signs had an image of a mic with a green circle around it and text that read, “four inches from your mouth because we’re loud and proud!” (or something like that)
–Buy, borrow, scrounge for more mics. We borrowed six from a college, and rented 2 additional mics on top of our normal number.
–Train mods to enforce this, get them to use mics and repeat audience questions. Repeating audience questions not only allows people to hear the question, it also permits people who are lipreading to maintain their gaze in one direction! Our convention has a “mod squad” training which was effective in this regard.
–Have access volunteers raise their hands in rooms to ask/remind people to use the mics. In this way volunteers can speak up for others who may have trouble speaking up for their own needs.
–Long term: get mics into all programming rooms
–Look into wireless mics if possible
–Address the “I’m shy” issue which often prevents folks from using the mics (and/or other resistance). Personally I believe that microphone use can be “normalized” so that nearly everyone simply does it the way we all put on seatbelts, when they are available.
Microphone use: pretty good, but myself and others definitely encountered able-bodied privilege in the form of people claiming their voices are good enough, loud enough, and gosh darnit mics just aren’t natural. In smaller rooms, mic use was worse than in larger rooms. Some people were “mic hogs” (not good at sharing or passing microphones); therefore more mics would be better for 6-panelist panels. Some people gestured with the mics or held them too far from their faces. I believe this shift in culture will take several years but we are off to a good start.